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TERMS OF SERVICE

Cancellations
There will be no cancellation charges if the order is cancelled before the artwork is started. There will be a $50.00 charge if the order is cancelled after the art has been started, but prior to production. An order cannot be cancelled if production has been started.

Art Preparation
There are no art charges for orders with approved digital art or for simple typesetting or design work. If artwork requires rework, extensive typesetting or design we charge $50.00. If a complete design is required we charge $50 per 30 minutes of work. Contact your customer service representative for complete details. Additional charges may be required to complete the work. To create your own artwork, follow the complete art guidelines.

Combined Items
Multiple items of the same material maybe combined to realize quantity savings on a single order. However, each media has it's own quantity pricing breaks and will not be combined with differing media to achieve a discount.

Overruns/Underruns
Due to the difficulty of manufacturing to exact quantity requirements, a shipment of 5% over or under the quantity ordered will constitute a complete order and will be billed accordingly.

Pricing Minimums
We price our items based upon several different methods based upon the type of media:
Banners: these are priced to the nearest foot (ex: a 30" x 90" banner would be priced as 36" x 96" )
Flexible & Adhesive: these are priced at the width of the media we are producing (ex: a 24" x 24" print would be billed at 52" x 24" due to the fact that printable width of the media is 52" wide)
Rigid: these are priced at a 4' x 4' minimum size, and then in increments there of. (ex: a 36" x 72" print would be billed as a 48" x 96" print)

Most flexible and adhesive medias also have minimum square foot requirements beyond this. Ask your customer service representative for more details.

Political Orders
The client is responsible for including required funding declarations for political advertising. Each state has different laws regarding political advertising and appropriate copy must be supplied with your order.

Production Times
Production times are approximate and depend on current workload. Specific ship dates must be confirmed with our Customer Service Department. If a proof is needed, production time will begin after the proof has been approved. Additional or extended processes will increase standard production times.

Repeat Orders
Identify repeat orders with the previous order number. Artwork is maintained on file for two years. All of our quotes are valid for 30days, repeat orders beyond that time frame will need to be requoted to reflect current pricing.

Rush Service
We will, for an additional charge, produce an order in less than normal production time. Charges and availability vary depending on current workload, item involved, complexity of art, and production. Rush charges are $125, if we can accommodate the order.

Shipping Policies
SignTech will select the best carrier for your shipment if you are taking advantage of our freight program. Orders over $600 will have freight paid, but incur insurance and handling charges. Freight charges are billed at $10 per $100 ordered, with a minimum charge of $14.95. Items over 36" x 48" may require truck freight for delivery, and are not available with free freight.

3rd Party Freight
Handling charges will be added to all orders requesting 3rd party freight billing.

F.O.B. Point
All prices are F.O.B. our facility in Ohio. We are not responsible for orders lost or damaged in transit.

Product Use
We reserve the right to use all products in advertising, displays, and as samples unless otherwise clearly specified in writing at the time an order is placed. All registered trademarks and trademarks shown are the property of the their respective holders.

Warranties
SignTech warrants that the product will be produced free of defects at time of delivery. Any issues must be reported immediately so that corrective action can be taken. Since types of application and conditions vary so widely, we cannot warranty results for use of this merchandise beyond the cost or replacement of item.

Grand Format Digital Flat Bed PrintingYard SignsBannersWraps

513-984-3486 • 1031 Redna Terrace Cincinnati, OH 45215 • signtechwholesale.com